Privacy Policy
Your privacy is important to us
Last updated: January 1, 2026
Introduction
Flower Mound Medical Center LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our healthcare services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register as a patient
- Schedule appointments
- Submit contact forms
- Subscribe to our newsletter
- Communicate with us via phone, email, or in person
This information may include:
- Name, date of birth, and contact information
- Social Security number (for insurance processing)
- Insurance information
- Medical history and health information
- Payment and billing information
Medical Information
As a healthcare provider, we collect medical information necessary to provide you with appropriate care. This includes:
- Medical history and current health conditions
- Medications and allergies
- Diagnostic test results
- Treatment records
- Physician notes and recommendations
Website Usage Data
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
Why We Collect Your Information
We use the information we collect for the following purposes:
- To provide medical services and healthcare treatment
- To communicate with you about appointments, services, and health matters
- To process payments and insurance claims
- To maintain accurate medical records
- To comply with legal and regulatory requirements
- To improve our website and services
- To send you relevant health information and updates (with your consent)
Who Has Access to Your Information
Access to your information is strictly controlled. The following parties may have access:
- Healthcare providers involved in your care
- Administrative staff necessary for billing and scheduling
- Insurance companies for claims processing (with your authorization)
- Third-party service providers who assist in our operations (under strict confidentiality agreements)
- Legal authorities when required by law
We do not sell your personal information to third parties.
Third-Party Services
We may use third-party services that collect, use, and share information about you:
- Electronic health record systems
- Payment processing services
- Website analytics tools
- Email communication platforms
These third parties are bound by confidentiality agreements and applicable privacy laws.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission and storage
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
Your Rights
You have the right to:
- Access your personal and medical records
- Request corrections to your information
- Request restrictions on certain uses of your information
- Receive a copy of your medical records
- Request deletion of your information (subject to legal retention requirements)
How to Request Data Deletion
To request deletion of your personal information, please contact us in writing:
- Email: contact@flowermoundmedicalcenter.net
- Phone: +1 2289184185
- Mail: 2261 Olympia Dr, Flower Mound, TX 75028
Please note that certain medical records must be retained by law for a specified period. We will delete your information to the extent permitted by applicable regulations.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by the "Last updated" date at the top of this policy. We encourage you to review this policy regularly.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: